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About Us

Tropical Vacations Travel & Events

Tropical Vacations Travel is a worldwide travel agency located Chicago, Illinois. We have been in the travel business for over twenty years and we are passionate about giving you a great vacation.  We go above and beyond to ensure you have a memorable experience while saving you time and money.    

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Marlene Johnson, CEO

Susan Maxwell

Owner/CEO

Tropical Vacations Travel

Susan Maxwell is the founder and CEO of Tropical Vacations Travel, a successful travel agency specializing in Caribbean and Mexican destinations. With over 20 years of experience in the travel industry, Susan has established herself as a leading expert in Caribbean and Mexican travel. Her passion for music festivals and carnivals led her to develop a niche within the company, offering customized itineraries and insider access to the most vibrant and exciting festivals in the Caribbean.

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Susan was born and raised in Jamaica, where she developed a love for the diverse cultures, rich history, and vibrant music scene of the Caribbean. After obtaining a degree in tourism and hospitality, she worked for several major travel travel companies before deciding to start her own business. With a strong network of industry contacts and a deep understanding of the destinations she specializes in, Susan is able to offer her clients a truly unforgettable travel experience.


Under Susan's leadership, Tropical Vacations Travel has become one of the most respected and successful travel agencies in the industry. Her commitment to providing excellent customer service, combined with her extensive knowledge and passion for travel, has earned her a loyal following of clients and a reputation as a trusted advisor in the travel community. Whether you're looking for a relaxing beach vacation, a cultural exploration, or a once-in-a-lifetime adventure, Susan and her team at Tropical Vacations Travel are here to help make your travel dreams a reality.

 

Kadia Darby-James

Nola Barnes

Travel Consultant

Nola is a seasoned travel agent with a love for adventure. She has been working Tropical Vacations Travel for 12 years and has a wealth of experience in planning exotic trips to Asia, Africa and South America. Sarah's infectious enthusiasm and commitment to creating unique experiences for her clients has made her a valuable member of the team. 

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Karen Williams

Travel Consultant

Karen is a creative and enthusiastic travel agent. She has been working in the industry for 9 years and has a passion for planning luxurious and personalized trips to the Caribbean and Mexico. Karen's attention to detail and ability to understand her clients' needs have made her a sought-after agent at the agency. Her favorite part of the job is seeing the smiles on her clients' faces when they return from their dream vacations.

Christopher Davis

Christopher Allen

Travel Consultant

Christopher is a passionate travel agent with 5 years of experience in the industry. He specializes in planning Mexican tours and cruises. His extensive knowledge of various destinations and his attention to detail have earned him a reputation as a top-notch agent among clients. Chris's motto is to make travel easy and enjoyable for everyone.

Jason James

Brian Thomas

Travel Advisor

Brian loves nothing more than helping people plan their dream vacations. With 4 years of experience in the industry, he has a wealth of knowledge about the best destinations across the Caribbean,

romantic getaways, and solo travelers. Brian's friendly and approachable personality, combined with his expertise, make him a favorite among clients. 

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